![]() ![]() The item is missing parts or features, and this was not disclosed.Įxample: The listing said batteries included, but they weren't.You received a completely different item.Įxample: You purchased a book, but received a DVD. ![]() There are a variety of scenarios that meet this condition, for instance: Your order arrives, but it's significantly different than it was described. If you made the purchase on eBay, start here instead.ģ. You will be covered by our $0 Liability for Eligible Unauthorized Transactions program.Īll you have to do is log in to your account and open a dispute to get the refund process started. Report it within 60 days and PayPal will investigate. This may mean someone has used your PayPal account without your knowledge or approval. You were charged for something you didn't purchase. I filed a dispute on PayPal but they closed it saying they know the transactions weren't unauthorized like I claimed.1. Mine was debit too although I don't think it makes a significant difference just as long as you weren't using PayPal's balanceĪt least that's what it seems like based on what other people here have said I'm just saying not everyone who forces F&F is out to scam. Two people have and its worked out fine.Įxcuse me if I don't take your advice about not doing selling online at all because really, it's none of your business to tell me not to do it and I will happily continue. Like I say though, I explain this all to the buyer and tell them I won't accept any risk but I will 100% show pictures of every step to put their mind at rest, but it's up to them if they want the item that badly or not. They can have the receipt for that and get their money back in stamps themselves. If the Royal Mail fuck it up, I'm not refunding the buyer just to get £20 worth of stamps in compensation. I'm selling lots lately because I am barely scraping by and need the money from selling off my belongings to get flooring in my flat that I just can't afford. If they pretend it's not shown up, I don't deal well with how upset that makes me. I do tend to stick to selling locally, the last person begged me to post it (rare 3DS game).īut no, I won't take the risk. The time of day you call can significantly affect both the wait time, and which call center (domestic or off-shore) you reach. Once you do it you will be connected with a live customer service representative (typical waiting time is about 1 hour 20 minutes – 1 hour 50 minutes). Then enter 2 and say “speak to the a representative”. How to talk to a Live Person in PayPal Customer Service To call when you can't log in: "Call us as a Guest" Have you called support yet? If not consider it! PayPal Customer Service 88 M-F (5:00 AM – 10:00 PM PT) Sat-Sun (6:00 AM – 8:00 PM PT) PayPal has a support number, and does provide reasonably good support. Remember:Īlways mention what country you are in! Different countries have different rules. This is necessary to limit both spam and scams. Usually only Imgur and similar links will be approved. No non-PayPal/Imgur links without prior approval. Do not post SPAM or SCAM posts! Immediate ban for any of these! NOTICE: There is no PayPal protection for Friends and Family transactions! Friends and Family is for gifts only, and never for buying or selling items. Anyone who posts such messages will be permanently banned from /r/PayPal. Warning:ĭo NOT solicit donations, gifts or exchanges here! Immediate ban for doing so.ĭo NOT reply to any private messages offering 'help.' These messages are from scammers and please don't get scammed by them. ABSOLUTELY NO POSTS MENTIONING RUSSIA! ALL SUCH POSTS WILL BE REMOVED WITHOUT REGARD TO THEIR CONTENT! Our FAQ! Please read it.
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